TERMS OF POLICY

Terms of Service By accessing this website or requesting any plumbing or pipe repair services, you agree to the following terms and conditions. Please read these terms carefully before requesting any services. General Terms Anyone using our website or requesting services agrees to the terms outlined herein. All services provided will be governed by these terms. Users requesting services through the website must provide accurate and up-to-date information. Service Description Our company provides a variety of plumbing services, including pipe repairs, drain cleaning, leak detection, water heater maintenance, toilet and shower repairs, and more. Detailed descriptions of each service are available on our website. Booking and Appointments Customers must book an appointment through the website or by phone. Appointments will be scheduled according to the requested date and time, subject to availability. Cancellations or changes must be made at least 24 hours in advance. Late cancellations or failure to attend appointments may result in additional charges. Pricing and Payment Prices for services are determined based on the type of service requested, the scope of the work, and the materials used. All pricing is clearly indicated on the website and confirmed at the time of booking. Payments are collected upon completion of the service and can be made via cash, credit card, or bank transfer. Cancellation and Change Policy Appointments must be cancelled or rescheduled at least 24 hours in advance. If cancellation is made after this period or if the customer is not present at the scheduled time, a fee may apply. In some cases, charges for materials or preparatory work may be billed. Customer Responsibilities It is the customer's responsibility to inform us of the condition of the plumbing system and the area where the work is to be performed. Any potential hazards (e.g., electrical wires, gas lines) must be communicated to the service team in advance. If special materials or equipment are required for the work, customer approval must be obtained before the service begins. Liability for Damage or Loss In the event of damage or loss, our company is only liable for damages caused by the service personnel’s negligence or error. However, damage resulting from pre-existing issues or unreported conditions will not be covered by our liability. Data Protection and Privacy The personal information collected through our website is used solely for the purpose of providing services and is kept confidential. We do not share this information with third parties, except as required by law. Your personal information is safeguarded in accordance with legal regulations. Right to Change Services Our company reserves the right to modify the details of our services, prices, or promotions without prior notice. Any changes will be effective upon publication on the website. Legal Disclaimer These terms are governed by the laws of the country where the services are provided (specifically, the Republic of Turkey). Any disputes arising from the terms and conditions will be settled by the appropriate local courts.